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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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teesha linseman

November 11, 2025

5  out of  5
rating by teesha linseman
"Melissa was so amazing and so helpful. Im very thankful that I found her i will never go anywhere eles."
We responded:
"Thank you, Teesha for your 5-star review! My State Farm team and I are happy to be your new Insurance Agent! Melissa Leedle, Agent"
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Paizley Vomvolakis

November 10, 2025

5  out of  5
rating by Paizley Vomvolakis
"The staff works super fast to fulfill your needs and are always willing to get you the best deals. Claims are always addressed immediately and always fair."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Melissa Leedle, State Farm Agent"
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Nena mansour

November 7, 2025

5  out of  5
rating by Nena mansour
"I had a complicated request- Tyler helped explain everything clearly. Very professional and quick response time. I Highly suggest this branch for your auto & home insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Melissa Leedle, Agent"
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Matt Butler

November 7, 2025

5  out of  5
rating by Matt Butler
"Professional and responsive."
We responded:
"Matt, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Melissa Leedle, State Farm Agent"
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Cindy Newman

November 6, 2025

5  out of  5
rating by Cindy Newman
"My husband and I had a great experience working with Melissa! She was helpful, patient, and knowledgeable throughout the entire process. Melissa took the time to explain all our options clearly and made sure we understood everything before making any decisions."
We responded:
"Cindy, Thank you for your 5-star review! We appreciate your business! Melissa Leedle, Agent"
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Alyssa W

November 6, 2025

5  out of  5
rating by Alyssa W
"I have been with Melissa for over 3 years and have been very pleased. If issues arise, she has it taken care of within the day. Huge shout out to Payton! She has helped me several times and follows up after to make sure all went well. I really appreciate the efficiency of this office. Thank you ladies!"
We responded:
"Alyssa, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Melissa Leedle, Agent"
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Mark Hendrix

November 5, 2025

5  out of  5
rating by Mark Hendrix
"They are always helpful and go the extra mile to make sure you have everything you need!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Melissa Leedle, Agent"
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ashley peters

November 5, 2025

5  out of  5
rating by ashley peters
"Melissa is amazing to work with !! I didn’t have any issues switching from Progressive to State Farm. She made it so simple!! High recommend if you’re looking to switch."
We responded:
"Hello Ashley, we appreciate you taking the time to give us a review. Im happy to hear you had a positive experience when making the with to State Farm. Melissa Leedle. State Farm Agent "
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Jake Asbury

November 5, 2025

5  out of  5
rating by Jake Asbury
"Melissa and her staff are amazing to work with! Highly recommend!"
We responded:
"Thank you for the review Jake! I appreciate you. Melissa Leedle, Agent "
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Kim Hubbard

November 4, 2025

5  out of  5
rating by Kim Hubbard
"My family Recently switched to State Farm Ins with Melissa Leedle! What a GREAT experience . Completely stress free! Melissa and Payton made the transition so easy and saved my family a good amount of money !!! Highly recommend!"
We responded:
"Thank you, Kim for the 5 star review we appreciate your review and your business. Melissa Leedle, Agent "
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Danielle Limoseth

October 23, 2025

5  out of  5
rating by Danielle Limoseth
"I was looking for a lower insurance payment and Tyler was very helpful and friendly! Would absolutely recommend this agency and him for anyone needing insurance."
We responded:
"Thank you, Danielle, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Melissa Leedle, Agent"
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Marissa Anderson

October 23, 2025

5  out of  5
rating by Marissa Anderson
"payton is a rockstar"
We responded:
"Hello Marissa, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Payton. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Melissa Leedle, State Farm Agent"
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Kara S

October 22, 2025

5  out of  5
rating by Kara S
"This office is incredibly professional and David was really patient and good to work with when speaking on potential quotes!"
We responded:
"Kara, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Melissa Leedle, State Farm Agent"
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Grace Lennox

October 7, 2025

1  out of  5
rating by Grace Lennox
"I signed up for a policy with David back in July after he quoted me a good price for my 2025 Chevy Trax. On the day I purchased my car, I called to start my policy. However, when I got to the dealership with my proof of insurance, I noticed my policy had been dated three days in advance despite telling my agent I needed coverage to begin that same day. He told me it was still effective, but that he could not re-date it which should have been my first warning sign. The first two months went smoothly, but in September my bill suddenly doubled. I called the agency immediately in August to ask why my premium was so high and what needed to be done. I was told to resubmit documents I had already completed at sign-up. Even after doing this, there was no clear communication or resolution. I was often told I’d get a call back later in the day, but I rarely did. Sometimes I would only get a vague text a week later with no answers. After weeks of back-and-forth, I was eventually told the discounts couldn’t be added back for September and that I would have to pay the increased bill. Later, they offered to take $100 off, but the premium was still far above what I was originally quoted. In the end, I felt like I was being forced to pay for a mistake that was not mine. Throughout this process, communication was poor, phone staff were unfriendly, and the issue dragged on for over a month without a real solution. I left this experience feeling misled and taken advantage of. Because of that, I cannot recommend this agency."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service. Melissa Leedle, Agent"
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Alec Gordon

October 3, 2025

5  out of  5
rating by Alec Gordon
"Had a great experience with a gentleman named David. He was very friendly and professional when deliver some quotes for me. I even led with the fact that I may still keep shopping around, but he gave me his full attention and expertise. Can’t recommend this place enough!"
We responded:
"Alec, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Melissa Leedle, State Farm Agent"
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Jacob Carroll

September 16, 2025

5  out of  5
rating by Jacob Carroll
"Spoke with David at the office regarding some questions I had about coverage options and he was very knowledgeable and very helpful! I highly recommend to anyone that may be in need of insurance coverage!"
We responded:
"Jacob, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Melissa Leedle, State Farm Insurance Agent"
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Jordan Warnement

September 10, 2025

5  out of  5
rating by Jordan Warnement
"Amazing place to go to get insurance! Everyone is extremely friendly and knowledgeable, especially Tyler. Everyone answered all of my questions and helped me get what I was looking for. Would definitely recommend coming here!"
We responded:
"Jordan, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Melissa Leedle, State Farm Agent"
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Rebecca Walter

September 5, 2025

5  out of  5
rating by Rebecca Walter
"I had a great experience working with Payton Leedle for switching my insurance. I was in a time crunch and she made it such an easy and stress free transition. She was thorough and explained everything so well. She was such a bubbly person. I am more than happy with this firm and with Payton as my agent. They do such a phenomenal job!"
We responded:
"Rebecca, We appreciate your 5-star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Melissa Leedle, State Farm Insurance Agent"
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Drifter King

August 11, 2025

1  out of  5
rating by Drifter King
"At first this Branch was great not sure what happened but now they overcharge, I have a clean record and they're trying to charge me almost $700 a month full coverage on a 2016 Hyundai Elantra, then they won't even fully cover if it's in a accident about 6 months ago front end got sideswiped , almost 7,000 in damage and they only paid $1,700 of that refuse to pay the rest , keep trying to tell me it's so high because the PIP coverage which I have my own medical coverage for that and I sent them the proof three times now not sure what the deal is why they can't get their stuff together, it's always a new person when you call there, I do not recommend this office to anybody if zero star was an option I would give them zero, and I noticed that other review she saying well I don't have your name in my record so I can't address it and I assume you're the one that left bad reviews on people so I'll put my name on here I don't care cuz I'm pretty sure I'm canceling my insurance with this company I find it highly ridiculous that it's been almost 7 weeks I've been going back and forth with this paperwork, probably on the 5th different person I've talked to so far , my next phone call will be dropping the Insurance on this car. James Brewer"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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kanon bigelow

February 26, 2025

5  out of  5
rating by kanon bigelow
"very happy with this office & their customer service! Payton was very helpful!"
We responded:
"Thank you, Kanon We appreciate you taking the time to give us a review. Melissa Leedle, Agent "
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Ashley Moore

February 21, 2025

5  out of  5
rating by Ashley Moore
"Shakira was the absolute best ! She went out of her way to make sure I had the best insurance plan for my needs!"
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Ania Taylor

February 21, 2025

5  out of  5
rating by Ania Taylor
"had a fantastic experience working with Sharkira for my insurance needs. From the very beginning, they were professional, knowledgeable, and attentive to my specific requirements. They took the time to explain all my options, ensuring I fully understood my coverage and made the best decision for my situation. What truly stood out was her dedication to customer service. Sharkira was always responsive, answered all my questions promptly, and made the entire process seamless and stress-free. Their attention to detail and willingness to go the extra mile made a huge difference. I highly recommend Sharkira to anyone looking for a reliable and trustworthy insurance professional. Their expertise and customer-first approach make them a top choice!"
We responded:
"Thank you for taking the time to give our office a 5 star review. We appreciate you. Melissa Leedle, Agent "
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Travis

November 26, 2024

5  out of  5
rating by Travis
"They were excellent! Out of all the quotes I got she was the most pleasant by far and found as many discounts and perks for the buck! She was amazing and I would send my friends and family to Ms. Leedle in an instant! Thank you again ma’am. Great job!"
We responded:
"Thank you so much fir your feedback, I am happy we were able to help you out. I appreciate your business. Melissa Leedle. State Farm Insurance Agent "
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EMMA WATTS

October 7, 2024

5  out of  5
rating by EMMA WATTS
"Could not recommend working with Payton Leedle enough! Was blown away when I discovered Payton could bring my car insurance down from $166 to $108 a month AND get me better coverage plus life insurance included."
We responded:
"Thank you so much fit the 5 star review. I appreciate your new business Emma. Melissa Leedle State Farm Agent "
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Amber Murphy

September 22, 2024

5  out of  5
rating by Amber Murphy
"I had the best experience working with Payton Leedle at State Farm. I was in a time crunch to switch carriers and also had my rates with my previous insurance company skyrocket. Payton not only helped me switch, she helped us with very short notice, and saved my family thousands of dollars and offered us a much better plan with better coverage. I cannot say enough about what a great experience this was. I highly recommend her if you are looking for a new insurance agency to work with."